Rental and business conditions

Our car rental vehicles are all equipped with air conditioning and radio / CD or USB and are regularly serviced and technically checked (by the official TÜV). There is no mileage limit. The vehicle may only leave the island of Gran Canaria with our written approval. Please ask us if you would like to use the vehicle on another Canary Island, but rental and return is only possible on Gran Canaria.

We only offer comprehensive insurance with no excess - no deposit and no credit card requirement! Furthermore, the fully comprehensive insurance also includes a personal occupant insurance as well as the legally required liability and collision insurance. However, damage is at the expense of the tenant for the following reasons:

1.) Increased alcohol consumption (above the legal limit), driving under the influence of drugs, loss of the key (fee 100 euros), extreme speeding (more than 20%), driving on unpaved roads and paths, extreme pollution and damage to the interior of the vehicle (e.g. Broken bottles, fire damage, animal hair, etc. (fee up to 200 euros), transporting bulky goods (furniture, etc.) or sports equipment (surfboards, paragliders, etc.).

2.) In the event of an accident - also in parking lots - the tenant is obliged to inform us immediately (see service number, available 24 hours a day, at contact). In the event of an accident with someone else in the accident, the police must ALWAYS be called so that there are no problems with the insurance later on.

3.) Tire damage which is NOT caused by nails or metal parts, but when the tire needs to be replaced, e.g. damage to the tire casing due to improper parking at the curb, or e.g. driving on unpaved roads (costs €80-180, depending on tire type).

4.) Penalties from the police or other authorities during the rental period are borne by the renter. If the vehicle is towed away due to incorrect parking, the renter is obliged to return it to the police and pay the fine.

We are not responsible for items that have been left in the vehicle or stolen through theft.

The following are not permitted: renting out the vehicle to third parties, transporting objects on the roof of the car, driving on unpaved roads and paths. Any damage incurred in this way is at the expense of the renter, including damage to tires and glass. Transporting animals, exceptions are dogs and cats, which according to the law can only be transported in boxes in the car (on request, we will be happy to provide these boxes to you free of charge). The animal is not allowed to leave the box even when the car is parked. Any damage incurred in this way is at the expense of the renter, including damage to tires and glass.

By signing the contract, the renter accepts the rental and business conditions of Tropical-Car, as well as their insurance. Should the tenant have any damage repaired himself in a workshop (without the prior consent of the landlord), Tropical-Car not obliged to pay these bills.

For data protection see data protection.

The place of jurisdiction is Maspalomas.